P. Trees that pose a danger will receive the highest priority. Due to the extremely high amount of reports, each situation will be evaluated individually, so the response time will vary (example: Dead tree branches that pose no danger receive the lowest priority). Thank you for your understanding.
R. Sem Resposta Dada

P. Where is the tree(s) located. Please be as specific as possible.
R. on the boulevard in front of address given

P. Describe the problem, is it a branch, several branches, the thickness of the branch, etc.
R. the top of the tree is completely dead